Ruijie Technical Service Support Package 1 Year License RG-OCE-SSP-1Y

Basic 1 Year Technical Service Support Package (SSP) (First Year Fee)
This service is charged annually and covers the following:
1. Technical support and fault resolution: Remote technical support during local office hours (9 hours a day, 5 days a week), including software updates, after-sales technical consultation, fault resolution, and a dedicated channel for submitting service complaints or suggestions.
Note: Basic technical services will no longer be provided once the validity period expires.